Return & Refund Policy

30 Day Returns

At HTP Supps we take pride in making sure that each and every customer has a positive experience. Customers can order with confidence and peace-of-mind knowing that your money is going toward buying only the highest quality dietary supplements available. However, If you feel that the results of your supplements are insufficient, please contact us and we will make sure that the situation is remedied quickly and fairly. We offer a 30 day money back guarantee on all returned unopened products.

We will fully refund any unopened/unused product for a period of 30 days after the shipping date and the product must be in its original packaging. Unless you are returning a defective product, you will be responsible for the original shipping cost and the cost to return the product(s).

Once the product(s) is received, we’ll process the return for you in approx. 24-48 hours. 

If a mistake is made on our behalf and you only receive part of your order or the wrong product, the missing product(s) will be sent free of charge. In some cases, if the wrong product is accidentally sent, you may keep that product as a bonus or return it to us and we will cover the shipping cost! 

How to Return a Product

Contact our Customer Support Team by email; info.htpsupps@yahoo.com.

Send the product(s) to the address below. Please make sure to include a copy of your order in your parcel.

ATTN: Returns
HTP Supps
P.O. Box 5111
Clayton, VIC 3168

Wait to be notified your return has been processed. This takes 24-48 hours once we receive the product back.